General
| Question | Answer |
|---|---|
| What’s the difference between an organization and a project? | The organization is your company: its people and roles. Projects are what you build in it — each app or website on its own. Projects |
| Can a client see only their project? | Yes — invite them with Only these projects and tick theirs. Nothing else in your organization shows for them. Which projects people open |
| Do I need to write code? | Not to build: models, pages, the sidebar and dashboard are all point and click, or ask your own AI. Showing your data on your own site needs a little — the guides have examples to copy. |
| Is there a limit on records? | Not a fixed one. Exports go up to 20,000 rows and imports up to 2,000 at a time. |
Signing in
| Symptom | What to do |
|---|---|
| I forgot my password | Reset it from the sign-in page. |
| I lost my phone with my passkey | Use an email code or a backup code. |
| I was signed out suddenly | Someone signed your device out, or you were removed from the organization. Sign in again. |
| I don’t recognise a device | Sign it out and change your password. |
Teammates and access
| Symptom | What to do |
|---|---|
| The invitation link expired | Resend it from Members — links last 7 days. |
| A teammate can’t see a project | Add it to their projects on Members. |
| An invitation isn’t in the app | Verify your email, or open the emailed link. |
| A teammate can’t build | Their role needs the Build permission. |
| I want to leave an organization | Leave from your own row in Members. |
Building
| Symptom | What to do |
|---|---|
| My page change doesn’t show | Publish the draft. |
| A new field isn’t in the table | Add it to the table’s columns. |
| A new page isn’t in the sidebar | Add it in Build → Sidebar. |
| My AI can’t connect | Check the key and the address. |
Your site and API
| Symptom | What to do |
|---|---|
| My site gets 404 | The model isn’t public, the action is off, or the project is archived. |
| My site gets 401 | The model is for signed-in customers. |
| A page isn’t on my website | Publish it, and check its path. |
| Analytics shows nothing | Check the snippet and the project’s domains. |
Still stuck? Ask your organization’s owner or admin — they can see your role and the project’s settings.